Office 365 Administration
Office 365 Administration / Managed Services
Office 365 Managed Services generally refer to the ongoing management, support, and maintenance of a client's Office 365 environment. The services can be tailored to the specific needs of a business but often include the following:
Licensing Management:
Managing user subscriptions and ensuring that the client is using the most cost-effective solution for their needs.
Security and Compliance:
​Ensuring that the client's Office 365 setup complies with relevant regulations, and implementing security measures like multi-factor authentication and data loss prevention.
Support and Troubleshooting:
Providing ongoing user support for any issues related to Office 365 applications.
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User Administration:
Adding and removing users, managing permissions, and resetting passwords.
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Training and Adoption:
Educating the client's staff on how to use Office 365 applications effectively and promoting the adoption of new features and tools.
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Performance Monitoring:
Monitoring the service's performance to ensure it meets the client’s business requirements.
Data Management and Backup:
Handling the regular backup of Office 365 data to prevent data loss.
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Update Management:
Keeping track of and managing updates to Office 365 applications to ensure that the client is always using the latest versions.
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How We Help?
- Personalized Support: Dedicated support for troubleshooting and queries.
- Proactive Maintenance: Regular checks and updates to keep the system running smoothly.
- Security Assurance: Advanced threat protection and monitoring to safeguard your data.
- Tailored Solutions: Customized configurations to meet unique business needs.
- Training Workshops: Sessions to help employees maximize their use of Office 365 tools.
- Strategic Consulting: Advice on best practices and how to leverage Office 365 for business growth.
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This comprehensive approach ensures that businesses can focus on their core activities without worrying about the intricacies of managing their Office 365 environment.
OUR CLIENTS LOVE US.
Sarah T.
“The important thing to know about Boston Cyber Advisor is they prevent computer problems before they occur. I selected Boston HelpDesk over another vendor to eliminate recurring server problems that could not be fixed and with the Boston cyber Advisor problems stopped. I recommend Boston HelpDesk to anyone considering IT outsourcing because the price and quality of the service is superior to their competition."
